Frequently Asked Questions

Everything you need to know about shopping with Pelikamo.

What are your shipping options and delivery times?

We offer standard and expedited shipping worldwide. Standard shipping typically takes 3-5 business days, while expedited delivery arrives within 1-2 business days depending on your location.

How can I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with tags attached. Simply use our online portal to generate a prepaid return label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Are your products covered by a warranty?

Yes, all Pelikamo products come with a one-year limited warranty against manufacturing defects. If you encounter any issues with quality, please contact our support team immediately.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.